Service Standarts
EGE UNIVERSITY RECTORATE DIRECTORATE OF LIBRARY AND DOCUMENTATION SERVICE STANDARTS
NO |
NAME OF THE SERVICE |
REQUIRED DOCUMENTS |
THE AVERAGE COMPLETION TIME OF THE SERVICE |
1 |
Membership Process |
1-University ID card 2-Filling out the membership form (At first application) |
5 Minutes |
2 |
Book Borrowing and Returning Process |
1- University ID card (Membership is required) 2-The publication that is being borrowed or returned |
3 Minutes |
3 |
Clearance Process |
1- University ID card |
2-5 Minutes |
4 |
Inter-Library Lending Services |
1-University graduate or personnel ID card 2-Filling out the Inter-Library Loan Request Form |
Loaned : 2 Business Days Borrowed: 7 Business Days |
5 |
Customer Services |
1- Fulfillment of the user's printed or electronic requests |
5 Minutes |
6 |
Audio-Visual Materials Services |
1- University ID card 2-User’s requests a)Braille printing of the requested publications b)Scanning and transferring of the requested publications to a CD c)Scanned publication being turned into .mp3 format d)Printed publication being turned into sound format |
a- Braille Printing (1 Page): 2 Minutes b- CD with scanning pages (1 Page) : 2 Minutes c- 2 Minutes (1 Page) d- 10 Minutes (1 Page) |
7 |
Correspondences |
1-Incoming Document / Outgoing Document |
½ Days |
8 |
Rare Books |
1-The publication that is being requested to be scanned (In accordance to the Copyright Law) |
1 Minute (Page) |
Primary Contact: Ege University Rectorate Directorate Of Library And Documentation Department Office
Name:Cengiz COŞKUN
Title:Department Manager
Tel:(0232) 388 18 41
Fax:(0232) 388 11 00
E-Mail:coskun.cengiz@ege.edu.tr
Secondary Contact:Ege University Rectorate Directorate Of Library And Documentation
Name:Ali Cemal Demir
Title: Deputy Director.
Tel:(0232) 388 27 05
Fax:(0232) 388 11 00
E-Mail:ali.cemal.demir@ege.edu.tr